Privacy Policy
Privacy Policy
Introduction
We understand and share your concerns about privacy, and we want to assure you that Tongencustom.com respects and protects your personal information. Tongencustom.com does not sell, rent, or loan any personally identifiable information about its customers to third parties. We may collect passive information through log files regarding products browsed, which is analyzed in aggregate to help us merchandise our site in ways that provide the most convenience and value to our customers.
Information Collection and Use
Tongencustom.com does not sell, rent, or loan any personally identifiable information regarding its customers to any third party.
Orders
When you place an order, we collect essential information, including your name, address, phone number, and email address. This information is used to confirm your order and address any questions you may have. When necessary, we share this information with select intermediaries (such as carriers and product manufacturers) solely to process and ship your order.
Registered Members
By registering as a member on our site, you’ll receive updates on new benefits, exclusive sales, promotions, and other members-only perks. We also welcome any additional optional information you wish to share, such as your purchase patterns and preferences. This helps us personalize your experience and present content and offers that may interest you. Based on the information provided, we offer special promotions like Buy-1-Get-1-Free deals, gift suggestions, and other exclusive offers. You can update your profile anytime by clicking the "My Account" link at the top right of each page.
As a registered member of Tongencustom.com, you’ll receive email updates about special offers, new products, and services. We only send email communications aligned with your selected preferences in the membership program and for promotions you choose to join. If you prefer not to receive these emails, simply reply with "unsubscribe" in the subject line. You may opt out of future mailings at any time.
Cookies
A cookie is a small piece of data sent from a website and stored in your web browser while you browse. We use cookies to track your activity on our site and to retain items in your shopping cart, so you don’t need to re-enter them each time you visit. Our use of cookies involves anonymous, non-personally identifying information that helps us improve marketing efforts and customer service. We also work with third-party advertising companies to deliver and track our ads, which may contain cookies as well.
Log Files
Tongencustom.com employs robust security measures to protect against the loss, misuse, and alteration of information collected from users. We use your Internet Protocol (IP) address to help identify you and your shopping cart and to gather broad demographic insights. Please note that IP addresses are not connected to personally identifiable information, ensuring your privacy remains protected.
Security Statement
Tongencustom.com is committed to safeguarding your privacy and security throughout every step of the ordering process. We take every precaution to protect your personal information and ensure a secure experience on our platform.
